We also inform you that, due to force majeure and the restrictions and consequences resulting from the COVID-19 pandemic, the performance of RICHARD CLAYDERMAN scheduled for November 6, 2021, at Theatro Municipal of Rio de Janeiro has been canceled.
As the sale and retention of the collected amounts are the sole responsibility of Ingresso Rápido and Theatro Municipal of Rio de Janeiro, tickets already purchased must be refunded through the same means of acquisition:
- Tickets purchased through the website, app, or points of sale of Ingresso Rápido: Instructions for requesting a refund can be obtained on the website www.ingressorapido.com.br. In case of any questions, access the chat at https://site.ingressorapido.com.br/sac/ or send an email to sac@ingresssorapido.com.br
- Tickets purchased at the box office of Theatro Municipal of Rio de Janeiro by credit or debit card: Instructions for requesting a refund can be obtained on the website www.ingressorapido.com.br. In case of any questions, access the chat at https://site.ingressorapido.com.br/sac/ or send an email to sac@ingresssorapido.com.br
- Tickets purchased at the box office of Theatro Municipal of Rio de Janeiro in cash will be refunded at the theater box office itself from Monday to Friday, from 10:00 AM to 6:00 PM. In case of any questions, the information phone number for Theatro Municipal of Rio de Janeiro is (21) 2332.9191.
We appreciate your understanding during this challenging time for everyone.
RICHARD CLAYDERMAN PRODUCTION
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