PUBLIC NOTICE FROM RICHARD CLAYDERMAN
We inform you that, due to circumstances beyond our control, as a result of restrictions imposed by the COVID-19 pandemic, the pianist Richard Clayderman’s shows scheduled for Belo Horizonte, Curitiba, and São Paulo have been postponed.
- The show in Belo Horizonte at Grande Teatro Cemig Palácio das Artes, originally scheduled for November 4, 2021, has been postponed to October 27, 2022.
- The show in Curitiba at Teatro Guaira, originally scheduled for November 5, 2021, has been postponed to October 28, 2022.
- The show in São Paulo at Tom Brasil, originally scheduled for November 7, 2021, has been postponed to October 30, 2022.
Tickets previously purchased for the shows will be valid for the new dates, with no need for exchanges. For more information, please check the official ticketing websites where the tickets were purchased.
We also inform you that, due to force majeure and the restrictions and consequences resulting from the COVID-19 pandemic, the performance by Richard Clayderman scheduled for May 28, 2022, at Theatro Municipal in Rio de Janeiro has been canceled.
As the sale and retention of the collected amounts are the sole responsibility of Ingresso Rápido and Theatro Municipal of Rio de Janeiro, tickets already purchased must be refunded through the same means of acquisition:
- Tickets purchased through the website, app, or points of sale of Ingresso Rápido: Instructions for requesting a refund can be obtained on the website www.ingressorapido.com.br. In case of any questions, access the chat at https://site.ingressorapido.com.br/sac/ or send an email to sac@ingresssorapido.com.br
- Tickets purchased at the box office of Theatro Municipal of Rio de Janeiro by credit or debit card: Instructions for requesting a refund can be obtained on the website www.ingressorapido.com.br. In case of any questions, access the chat at https://site.ingressorapido.com.br/sac/ or send an email to sac@ingresssorapido.com.br
- Tickets purchased at the box office of Theatro Municipal of Rio de Janeiro in cash will be refunded at the theater box office itself from Monday to Friday, from 10:00 AM to 6:00 PM. In case of any questions, the information phone number for Theatro Municipal of Rio de Janeiro is (21) 2332.9191.
We appreciate your understanding during this challenging time for everyone.
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